business to business communications

Hastings Communication Services provides a broad range of business to business communication solutions, including processing product or catalog orders, answering services to support advertising and marketing campaign responses, appointment setting and scheduling services, as well as support services for event planners.

We provide outsourcing solutions that support your inbound and outbound business communication needs. By outsourcing telephone answering services, your employees are more productive and can focus on sales, providing services, fulfilling orders and their primary responsibilities.

Our inbound solutions include appointment setting and scheduling services that are synchronized with your scheduling department so we both have up-to-date accurate information. We'll capture accurate information to enter into web forms or dispatch messages via text, email, fax, page and/or phone call.

We will support your internal and external events department by making arrangements for business meetings and conferences. Let your event planner outsource tasks to our team – whether you are planning an executive meeting, sales training event or tradeshow conference.

Hastings representatives become an integral member of your team, providing accurate messages and unified reporting. We'll serve as the communications center or virtual office for a team of employees working together remotely to transfer calls internally and externally.

We will recommend solutions that best utilize voice forms, voice mail, personalized fax mailboxes, SMS text messaging services, or paging and messaging services to support your unique business needs. Together we will establish procedures to ensure unified messaging and reporting.

Contact Hastings for a complimentary consultation so we can learn about your business needs and offer effective communication solutions.