employee check-in
Hastings Communication Services provides a broad range of business support solutions, including Employee Check-In services. When your business requires sales representative and field service technicians to work in the field routinely, outsourcing solutions to Hastings enables you to stay in touch more efficiently.
We examine your business communication requirements through an in-depth needs analysis. Our comprehensive solutions include hardware and software solutions, live telephone answering services, as well as systems and procedures for unified messaging and reporting.
Jointly, we'll establish protocols for employees to check-in routinely, retrieve messages and report on their daily activities. At Hastings, we utilize smartphone technology and scheduling software that is synchronized with your systems so we both have access to accurate live data. Based on your preference, we will set appointments and dispatch updated daily schedules to field service technicians and managers, or provide support during after hours or high call volume periods.
We'll capture accurate information to enter into web forms or dispatch messages to key personnel via text, email, fax, page and/or phone call. Daily reports from our representatives enable your managers to stay abreast of service calls and employees' whereabouts.
We will recommend solutions that best utilize voice forms, voice mail, personalized fax mailboxes, SMS text messaging services, or paging and messaging services to support your business communication needs. Together, we'll put in place procedures to ensure unified messaging and reporting.
Hastings representatives become an integral member of your team, providing accurate messages and unified reporting. We'll serve as the communications center or virtual office for a team of employees working together remotely to transfer calls internally and externally.
Contact Hastings for a complimentary consultation so we can learn about your business needs and offer effective communication solutions.