internal communication solutions

Hastings Communication Services provides a broad range of business communication solutions, including comprehensive voice mail systems. We work closely with clients to analyze their use of technology and communications needs, including answering and routing incoming calls, recording and dispatching messages, transferring calls internally or to employees working off-site, and a host of other functions.

Our internal communication solutions include hardware and software systems along with internal processes for most efficiently streamlining call answering, routing, unified messaging and reporting. We customize solutions based on your unique business needs and will develop systems to organize and sort incoming calls, based on your criteria.

We will recommend a scalable telephone system with the features and functionality that you need to succeed. Solutions may utilize voice forms, voice mail, personalized fax mailboxes, SMS text messaging services, paging and messaging services, as well as unified messaging and reporting.

Our systems can be combined with Hastings' outsourcing solutions to enhance internal support provided to employees and outside callers. Procedures can be established so callers can transfer to a live operator when needed or to notify you immediately of urgent messages.

At Hastings, we offer outsource telephone answering to cover the phones, record and deliver accurate messages via text, email, fax, page and/or phone call from the operator. Together we'll establish a call answering protocol and transfer phone calls or messages internally or to an employee's home office or cell phone when traveling on business.

Contact Hastings for a complimentary consultation so we can learn about your business needs and offer effective communication solutions.