voice mail solutions
Hastings Communication Services helps businesses reduce expenses with cost effective voice mail communication solutions. Businesses in diverse industries benefit from automated voicemail solutions that transfer incoming calls or incoming faxes directly to personnel extensions, voice mail boxes or personalized fax mailboxes.
We will develop and record custom scripts for automated systems and program the technology to direct calls to designated extensions. Scalable solutions are easy to implement and help businesses reduce administrative and technology costs. The IT team at Hastings will ensure that phone systems are accurately linked with your personnel database and phone systems. Voice mail and fax messages can be accessed by staff anywhere anytime, providing a record for efficiently managing messages and follow up actions.
Custom scripts can be updated easily to promote products or services. Your team can more efficient prioritize daily tasks and respond to sales leads, technical questions or requests for product information when they are not interrupted with every incoming phone call.
Hastings offers large storage and retrieval systems, as well as call forwarding and voicemail notification & delivery via SMS text messaging services and/or unified messaging and reporting via email. Your employees will be astounded by how much time they save retrieving text messages and emails compared with listening to voice mail.
Your business benefits from enhanced functionality and reduced expenses by outsourcing your voice mail services to Hastings. Our bilingual operators can record scripts in both Spanish and English to help you transfer calls to the right employee.
Enhanced voice mail features enable your employees to share messages as well as provide daily reporting to help managers keep informed of sales opportunities, customer service issues and efficiently manage employees.
Contact Hastings for a complimentary consultation so we can learn about your business needs and offer effective communication solutions.