Business Support

Customer service has become a primary means for companies to distinguish themselves from their competition. However, employing a round-the-clock customer service staff is rarely cost-effective and requires management and training. Hastings offers the ability to outsource your customer service department to an experienced, professional call center.

Internal Communication Solutions

Hastings offers the most comprehensive voice mail systems available today. Whether your company is switching to voicemail for the first time, or revamping and outdated and ineffective system, Hastings will deliver a system that can

  • Organize and sort incoming calls according to your criteria
  • Take and deliver messages
  • Transfer messages internally
  • Utilize Voice Forms
  • Notify you immediately of urgent messages
  • Transfer to a live operator when needed

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Business-to-Business Communications

Simplify your routine communication with other businesses by utilizing our services to accept orders, collect contact information, arrange business meetings and conferences, and more.

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Employee Check-in

Your company’s representatives and employees in the field can stay in touch, no matter where business takes them. Hastings services work in both directions, allowing employees to keep you updated on their progress and whereabouts, and simultaneously allowing them to pick up messages from you, the office, or clients. Whether its via voicemail or e-mail, we’ll make sure your employees don’t feel far-flung.

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