Hastings Communication Services was awarded the Diamond Award of Excellence, a national award for outstanding service, presented by the Association of TeleServices International, at an ATSI event in San Diego, California.

The award is the result of 6 months of testing by an independent organization. A series of test calls were placed to Hastings agents, and a panel of judges rated Hastings agent's call-handling skills, including courtesy, response time, accuracy and overall service. “The professional handling of these test calls is the best assurance Hastings is a high quality provider of telephone answering services,” said ATSI's President Larry Goldenberg upon presenting the award.

“We couldn't be happier with the outcome,” said Mark Hastings following the presentation. “The consistent quality of service offered by our Hastings Humans makes us the service businesses can truly rely upon. The award is recognition of the hard work everyone puts in to make excellence happen every day.”