Hastings Communication Services empowers clients to reduce their carbon footprint

Companies across the country are reducing their carbon footprint whether retrofitting their business with energy efficient lighting, water conserving plumbing fixtures or expanding recycling programs.

Hastings Communication Services helps clients promote environmentally responsible practices by providing essential live telephone answering services that enable businesses to reduce their overhead. In addition to reducing personnel costs, businesses improve their customer response rate and more efficiently capture new customers.

Reducing a company’s overhead reduces expenses as well as its carbon footprint.

A diverse range of businesses offer personalized customer service 24/7, yet are not incurring overhead expenses – from lights and power to security and water use - during extended hours of operation. Hastings live telephone operators answer calls for businesses 24/7, dispatching phone calls based on urgency status or relaying messages via email, text message, cell phone, pager, fax or phone call from the operator.

In addition to handling overflow calls that might otherwise go unanswered or providing improved service to potential customers calling after normal business hours, Hastings Remote Receptionists are often the first contact a client makes. Callers are treated courteously, professionally by bilingual staff, who create the right first impression in English and Spanish.

In 2007, Hastings completed an energy audit and reduced energy use significantly. Energy used for lighting was reduced in half, air conditioning usage was reduced by installing electronic thermostats, old computers were replaced with Energy Star compliant machines, and nearly every CRT monitor was replaced with more energy efficient flat-panel LED monitors. Hastings staff recycles office paper, newspaper and aluminum cans and select personnel telecommute, reducing automobile pollution and congestion.

The company introduced electronic invoicing and payment and offers a wide range of services that help clients increase environmentally responsible practices. Less people in an office result in reduced paper use, reduced water use, less garbage generated and preserve our environment by using less electricity.

Learn how your company can reduce expenses and reduce its carbon footprint by contacting Hastings Communication Services today.