If your office has a receptionist, you know having an excellent receptionist is a great thing. Your receptionist’s hands fly over telephone equipment like Uhura opening hailing frequencies. She (or he) knows precisely what to say even to the most exasperated caller, and exactly where in the company to direct the call – and can do so in an instant, with grace and confidence.
Now, it’s lunchtime. Take a gander at who is answering the phone. Is it someone with all the qualities listed above? Is it –heaven forbid– you?
Oftentimes, the person next in line to answer the phone is someone who’s regular job is quite different. They’ve been asked to answer the phone and continue their regular duties - in which case they will likely do neither very well. Or, they’re expected to drop whatever projects they are working on and answer the phone. Now they're getting paid to do something other than what they really get paid to do.
In either case, is this the best use of your time, or your employee’s time, and your company’s money?
Hastings can fill that gap for you, providing the quality receptionist service you need and expect. We will answer the calls your receptionist can’t, and direct those calls to just the right people in your company. Lunchtime, staff meetings, after hours, you name it. All with the personal touch your callers have come to expect.
Contact us: we'll do lunch.